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eBay Technical Problems & Outages 2003-2004
SEVERAL REPORTS OF regular auctions being closed as BINs (Buy It Now), when that was not offered by the seller, have been reported beginning late June 2004. These occurred with regular and store listings - apparently a new eBay bug in the listing database is responsible. Details of unauthorized BINs are posted on the Vendio and OTWA forums. eBay billing glitches continue well into July 2004
UNITED KINGDOM SELLERS are extremely unhappy with a decision by eBay UK (May 2004) to change in the default category and search listings on eBay.co.uk to “Newly Listed” which has resulted in many UK auctions receiving few if any bids (or views) in their final day/hours. A few English eBay sellers scathingly suggested that it was probably coincidental, and nothing to do with the newly-implemented practise of soon-to-end listing being shunted to the back to make way for new listings. Previously on eBay UK the scheme was reversed so that interest in auction items peak at their end, and those items ending soonest to be given priority. eBay support staff member Henry suggested that a fix would be forthcoming within a few days to a week at the outside, since the database changes needed to be outsourced. Various threads can be found here: *** Browse Default Issues: Update ***, WE “ THE UNDERSIGNED” STRONGLY OBJECT TO THE BROWSER CHANGES., and EBAY, what day will the browse sort order be returned to “ending soonest” by default ?.
LATEST EBAY PROBLEM (glitch #146509 in an ongoing series circa March 2004) affects bidders - they cannot place bids on seller’s auctions and get a pop-up message saying “you need to ask seller for permission to bid first” or “Seller does not ship to your country” even if you are in the same country or geographical area. Several well known Power Sellers (volume sellers) on eBay have confirmed that this is due to an eBay database update which has screwed up some data fields. This likely necessitated a restoration of eBay data from backups.
SEVERAL MAJOR EBAY sellers announced they were cancelling their eBay auction listings (as of mid Nov. 2003) and suspended all further listings on eBay until such time as eBay’s ongoing technical problems affecting Seller’s account limits were fixed. (In our experience it took a week of emailing to get our eBay Seller account working again.) A large class of Sellers have been affected by this latest problem (intermittent thru late march 2004) which prevents registered eBay Sellers from listing or relisting items once their account owing balance exceeds US$25.00 or UK£15.00.
Current and Ongoing eBay Problems
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